Terms & Conditions
By using this site and submitting an order you are agreeing to terms and conditions listed below.
Norris Hair Rockhampton reserves the right to amend this site and terms and conditions at anytime.
By registering and placing an order with Rockhampton you are giving us permission to add your contact details to our database so we can send through correspondence that relates to ordering, invoicing & shipping.
You can at anytime contact us to cease correspondence from us.
Terms and Conditions – NORRISHAIRSUPPLIES.COM.AU
norrishairsupplies.com.au (the ‘website’) is an online service owned and operated by Norris Hair Rockhampton (abn 81 073 025 279) (‘Norris Hair’). Please read the following terms & conditions of use carefully before using the website. By visiting the website, you are agreeing to be bound by these terms & conditions of use, which shall form a legally binding agreement between you and Norris Hair. Further, by purchasing any item from Norris Hair you agree that the following terms & conditions apply to any such purchase.
SECURITY
Norris Hair is committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Norris Hair utilises a variety of security measures to maintain the safety of your personal information. All member information is secured and is only accessible by a limited number of Norris Hair staff that have special access rights.
Norris Hair does not store credit card payment information by any means whether it be electronically or otherwise.
Norris Hair uses Geotrust true businessid with ev 256-Bit SSL (secure sockets layer) encryption technology when processing your financial details.
Remember, you are solely responsible for maintaining the secrecy of your sign in ID, password, account information and personal information.
USER AGREEMENT GOVERNING USE OF WEBSITE
USER AGREEMENT
If you do not agree to the terms and conditions set out in these Terms & Conditions of Use, you must not use the Website.
YOUR STATUTORY RIGHTS
As a consumer, nothing in this agreement affects your entitlement to any non excludable statutory warranty under the Australian Consumer Law.
AMENDMENTS TO TERMS & CONDITIONS OF USE
Norris Hair reserves the right to amend, vary and/or replace these Terms & Conditions of Use at any time, and from time to time, at it’s sole discretion. Your continued use of the Website will be deemed to be your acceptance of any amendment, variation and/or replacement of these Terms & Conditions of Use.
ACCOUNTS
‘Offers’ are any advertised product(s) and/or service(s) available for purchase on the Website. In order to have access to Offers and the ability to purchase Offers via this website you must first create a registered account on the Website (‘Account’). Creating an Account will enable you to: (a) receive information and email communications from us relating to Offers; (b) make an order to purchase an Offer; (c) change your preferences, including with respect to your preferred e-mail address, geographic location, credit card details and passwords; (d) view and print Offers you have purchased; and (e) view past Offers you have purchased.
When registering an Account, you agree to provide accurate and complete information about yourself and to keep this information up-to-date.
Norris Hair reserves the right to refuse registration of an Account (or to suspend or close an existing Account at any time without prior notice to you) where:
you have opened, or are attempting to open, an Account in a fraudulent or illegal manner;
you have breached these Terms & Conditions of Use;
we consider refusal of registration of an Account or the closure of an existing Account to be necessary to comply with any requirements of the law; or
you have an existing Account.
In the event that your Account is suspended or closed at a time when you are awaiting delivery of products or service, we reserve the right to cancel your order(s). A refund may be issued to the credit card provided during the purchase process.
You are solely responsible for the activity that occurs on your Account and for keeping your Account log-in and password secure.
Each time you use the password, you will be deemed to be authorised to access and use the Website in a manner consistent with these Terms & Conditions. This means that you are responsible for any products and services purchased using your account details. You must notify us if at any time you believe someone has access to your password.
LEGAL CAPACITY
By making an order to purchase an Offer, you warrant to Norris Hair that you are:
eighteen (18) years of age or above; and
entering into a legally binding contract with Norris Hair with respect to that Offer.
UNAUTHORISED USE OF THE WEBSITE
You agree to use this Website only for purposes that are permitted by:
these Terms & Conditions of Use; and/or
any applicable laws or regulations.
You agree not to engage in any activity that interferes with or disrupts the Website or the servers and networks that host the Website. You agree not to, or attempt to, circumvent, disable, manipulate or otherwise interfere with security-related features of the Website.
You agree not to use, reproduce, make available, communicate to the public, distribute or commercialise any content that is published on the Website or within any email correspondence that you receive from us (‘Content’) except as permitted by these Terms & Conditions of Use, by law or with the prior written consent of Norris Hair.
Any fraudulent, illegal or unauthorised use of the Website shall constitute a violation of these Terms & Conditions of Use. You understand and agree that we may refer any suspected fraudulent or illegal activity to relevant law enforcement authorities.
LIMITATION OF LIABILITY
The Australian Consumer Law (“ACL”) grants you certain rights and protections related to the provision of goods and services that no one can exclude. Nothing in these Terms & Conditions of Use can exclude or restrict the application of the ACL but, to the extent that it can under the ACL, Norris Hair does not give any guarantee or warranties or make any representation of any kind, express or implied, with respect to use of this Website outside the ACL. Subject to claims available under consumer protection laws, neither Norris Hair nor its related bodies corporate (as that term is defined in the Corporations Act 2001) is liable:
to you or anyone else (including for negligence, breach of contract or tort) for any loss or damage (including any form of consequential loss such as any third party loss, loss of profits, loss of revenue, loss of opportunity, loss of anticipated savings, pure economic loss and any increased operating cost) however caused and which is suffered directly or indirectly in connection with your use of this Website;
for disruptions to this Website; and
to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this Website or an external website. You must take your own precautions to ensure that whatever you select for use from this Website is free of viruses or anything else that may interfere with or damage the operation of your computer systems.
For claims that cannot be excluded or restricted under consumer protection laws, the liability of Norris Hair for such a claim will (at our option and to the extent permitted by law) be limited to:
in the case of goods: (i) repairing or replacing those goods; or (ii) paying the cost of having those goods repaired or replaced; and
if the breach relates to services: (i) resupplying those or equivalent services; or (ii) paying the cost of having those services resupplied.
INDEMNITY
You will at all times indemnify, and keep indemnified, Norris Hair and its directors, officers, employees, agents and related bodies corporate (as that term is defined in the Corporations Act 2001) from and against any loss (including reasonable legal costs and expenses on a full indemnity basis) or liability incurred or suffered by you or by Norris Hair arising from any claim, demand, suit, action or proceeding by any person against you or Norris Hair where such loss or liability arose out of, in connection with or in respect of your use of the Website, your conduct and/or your breach of these Terms & Conditions of Use.
GENERAL TERMS
Nothing in these Terms & Conditions of Use creates a partnership, employment relationship or agency relationship between you and Norris Hair.
Norris Hair will not be liable for any delay in fulfilling its material obligations under these Terms & Conditions of Use if such delay is due to an act of God, act of terrorism, revolution, civil strife, industrial action, fire, flood, war, public disaster, natural disaster, plague or epidemic, delay in transportation or other cause, event or circumstance outside it’s control which is not due to any lack of reasonable prudence or foresight.
Any provision of these Terms & Conditions of Use which is held to be illegal, void or unenforceable shall be deemed to be severed and the remainder of these Terms & Conditions of Use read in full force and effect.
Norris Hair’ failure to enforce any provision of these Terms & Conditions of Use will not be considered a waiver of its right to enforce such provision.
These Terms & Conditions of Use are to be interpreted in accordance with the laws of Queensland. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Queensland.
USER AGREEMENT GOVERNING NORRIS HAIR OFFERS
1. PLACING ORDERS
1.1. Norris Hair provides its Account-holders with opportunities to purchase Offers for goods and/or services at specified rates and on these terms and conditions. Where any additional terms are specified the Website in the description of a particular Offer, those terms will apply to that Offer in addition to these Terms and Conditions. By making an order to purchase an Offer on the Website, you agree to receive and be charged for the purchase of that Offer from Norris Hair. In the event that a minimum quantity is specified for an Offer, by making an order to purchase such an Offer on the Website, you agree to receive and be charged for the Offer once Norris Hair has received a minimum quantity of offers to purchase that Offer from Norris Hair Account-holders during a specified availability period (‘Minimum Quota’).
1.2. For the avoidance of doubt, the promotion and/or publication of Offers on the Website or within any email correspondence that you receive from Norris Hair does not constitute an offer from Norris Hair to sell you the goods and services that are the subject of the Offer. The promotion and/or publication of Offers on the Website or within any email correspondence that you receive from Norris Hair is an invitation to treat only.
1.3. By placing an order for an Offer on the Website, you are making an offer and commitment to purchase an Offer (being the goods and services that are the subject of the Offer) on the Offer Specific Terms and otherwise on the terms and conditions set out in these Terms and Conditions.
1.4. Norris Hair reserves the right to accept or reject your offer to purchase an Offer for any reason (or no reason). In the event Norris Hair cancels your order to purchase an Offer, Norris Hair will charge-back the full purchase price to your credit card.
1.5. Once you have placed your order for an Offer, you will receive a confirmation of your order (whether by email or via your Account) and your credit card will be charged for the purchase price of the Offer.
1.6. You will only be issued an Offer if:
full payment for that Offer has been received by Norris Hair; and
where the Minimum Quota has been met (where applicable).
1.7. An ‘Offer’ may be products and/or services and an Offer may take the form of a physical products being delivered to you, services provided directly to you (such as delivery services) and/or a voucher for services may be delivered to you via email, by post or may be downloadable on the Website via your Account.
1.8. You must ensure that you provide to Norris Hair all such accurate and up-to-date email, postal address and other contact details as Norris Hair requests, and that you promptly notify Norris Hair if any of these details have changed.
1.9. Norris Hair is not liable or responsible for any loss suffered as a result of an Offer or order not being received by you due to:
inaccurate information provided by you to Norris Hair;
our delivery service providers being unable to access or drop off the order at the specified address;
an email being blocked by a firewall or filter installed on your computer; or
where you have registered an incorrect email address, address or other contact information.
2. PRICES AND PAYMENT
2.1. All prices are in listed Australian Dollars. All prices are subject to change. All prices displayed on this Website are only valid online at the time shown.
2.2. Norris Hair accepts payment by Visa Card and Master Card.
2.3. Provision of credit card information as payment for the product/s constitutes an agreement for your purchase of the selected product(s) and/or service(s).
2.4. You must not pay or attempt to pay for product(s) and/or service(s) using fraudulent credit card information.
2.5. Norris Hair attempts to accurately present the availability of stock and/or availability to place an order in a specific delivery window, however stock availability and/or delivery capacity availability constantly varies and is only valid at the time shown.
2.6. In the event that an ordered item isn’t available or we are unable to fulfil your order we may attempt to arrange an alternative item, an alternate delivery window or will provide a full refund.
3. CHARGE BACKS/NO REFUNDS
3.1. In the event that a Minimum Quota applies to an Offer, if you make an order to purchase an Offer, and the Minimum Quota has not been met, Norris Hair will charge-back the full purchase price to your credit card where that amount has been charged to your credit card.
3.2. Norris Hair will not give refunds for change of mind or making an incorrect decision. You will not be to entitled to any consideration, credit or full or partial refund on the purchase price of an issued Offer (once an email confirmation has been sent to your nominated email account), except as required by law.
4. CANCELLATIONS
4.1. Generally, once you have made an order to purchase an Offer on the Website, you cannot cancel that order. If, after an order has been submitted, you want to cancel or amend an order, we will used reasonable endeavours to cancel or amend that Order in accordance with your instructions, provided that the order has not yet commenced being processed. However, you may be charged the full purchase price if that Order has commenced being processed.
4.2. Norris Hair also reserves the right to cancel your order if:
you provide an unauthorised credit card;
we are unable to process payment on the credit card or other payment details provided;
you provide invalid personal details;
if, when required, you cannot provide acceptable proof of identity;
the Offer has become unavailable;
if, for any reason, we don’t reasonably believe we can successfully complete delivery.
Norris Hair will attempt to notify you before cancelling your order.
5. DELIVERY OF OFFERS
5.1. Norris Hair accepts no liability or responsibility for our products if they are not properly refrigerated by the end time of the delivery window in which it was delivered.
5.2. If you are not available when the courier delivers your order to the delivery address specified by you, your order will be dropped off at that address. If there is no safe place for the products to be left upon delivery or the specified address cannot be accessed, then the products will be returned to the courier’s warehouse and an alternative delivery time will be arranged and this will incur additional delivery costs payable by you.
5.3. If there is no safe place for the products to be left upon delivery or the specified address cannot be accessed the courier may use your contact details to contact you in relation to your delivery.
5.4. In the event a delivered order is stolen or otherwise unlawfully removed or damaged after delivery, then Norris Hair accepts no liability or responsibility for that event occurring.
6. TERMS OF OFFER
6.1. You acknowledge and agree that your purchase of an Offer from Norris Hair may be subject to specific terms, conditions, rules and/or limitations (including, without limitation, any age/health restrictions and other eligibility terms attaching to an Offer, the Minimum Quota for that Offer) (‘Offer Specific Terms’), which will be communicated to you on the Website prior to your purchase of the Offer. To the extent there is any inconsistency between the Offer Specific Terms and these Terms and Conditions, the Offer Specific Terms will prevail. By placing an order for an Offer on the Website, you agree that all Offer Specific Terms will be legally binding on you in connection with that Offer.
6.2. Unless otherwise stated in the Offer Specific Terms or required by law, the following terms apply to all Offers (without limiting the other terms and conditions in these Terms and Conditions):
Norris Hair is not responsible or liable for your lost or stolen Offers that have been delivered to the nominated delivery address; and
purchased Offers may not, without the prior written consent of Norris Hair, be resold or offered for resale, duplicated, used, traded or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services.
6.3. Every effort has been made to ensure the information contained on the Website is correct, however Norris Hair makes no warranty as to the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an “as is” basis.
6.4. All Offers are subject to Norris Hair standard terms and conditions and policies identified in this document or specified in the terms for a specific Offer.
7. RISK AND TITLE
7.1. The risk of loss of goods shall be passed to you upon our delivery of the order to the delivery address nominated on the relevant order form. You authorise for each the order your purchase from Norris Hair to be left at your specified address and your order will have been taken to be delivered when it is dropped off at that address. Norris Hair will not be held responsible for any loss, damage or liability as a result of this authority.
7.2. Title in the order (including the products comprising the order) passes to the purchaser:
(a) at the time when the courier delivers the order to the specified address; or
(b) in the event alternate delivery arrangements are made where the purchaser collects the order, title passes to the purchaser at the time the purchaser takes possession of the order.
8. LIMITATION OF LIABILITY
8.1. The Australian Consumer Law (ACL) grants you certain rights and protections related to the provision of goods and services that no one can exclude. Nothing in these Terms and Conditions can exclude or restrict the application of the ACL but, to the extent that it can under these laws, Norris Hair does not give any guarantee or warranties or make any representation of any kind, express or implied, with respect to an Offer, and/or the goods and services that are the subject of an Offer outside the ACL. Subject to claims available under the ACL, neither Norris Hair nor its related bodies corporate (as that term is defined in the Corporations Act 2001) is not liable to you or anyone else (including for negligence, breach of contract or tort) for any loss or damage(including any form of consequential loss such as any third party loss, loss of profits, loss of revenue, loss of opportunity, loss of anticipated savings, pure economic loss and any increased operating cost) however caused and which is suffered directly or indirectly in connection with an Offer and/or the goods and services that are the subject of an Offer.
8.2. For any claims relating to an Offer, and/or the goods and services that are the subject of an Offer that cannot be excluded or restricted under consumer protection laws:
you will be entitled to a full refund or replacement Offer if there is a major failure by Norris Hair to comply with the consumer guarantees under the Australian consumer laws; and
for minor failures by Norris Hair to comply with the consumer guarantees under these laws, the liability of Norris Hair for any applicable claim will (at our discretion and to the maximum extent permitted by law) be limited to:
(i) in the case of goods:
repairing or replacing those goods; or
paying the cost of having those goods repaired or replaced; and
(ii) if the breach relates to services:
resupplying those or equivalent services; or
paying the cost of having those services resupplied.
8.3. Norris Hair, including our partners, directors, officers, shareholders, related bodies corporate (as that term is defined in the Corporations Act 2001), employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it including, without limitation, loss or damage suffered as a result of negligence.
9. INDEMNITY
You will at all times indemnify, and keep indemnified, Norris Hair and its directors, officers, employees, agents and related bodies corporate (as that term is defined in the Corporations Act 2001) from and against any loss (including reasonable legal costs and expenses on a full indemnity basis) or liability incurred or suffered by you or by Norris Hair arising from any claim, demand, suit, action or proceeding by any person against you or Norris Hair where such loss or liability arose out of, in connection with or in respect of your conduct or breach of any Offer Specific Terms or other term or condition relating to an Offer (as specified in these Terms & Conditions of Use) or a Merchant’s standard terms and conditions and policies.
10. LAW
These conditions of this User Agreement are to be interpreted in accordance with the laws of Queensland. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Queensland. Any dispute arising out of your use of the Website, or the products or services purchased on it, will be subject to the exclusive courts of that jurisdiction.